Astrogems.com (Nick Hodgson, Owner) respects and is committed to protecting your
personal privacy. Any information you give us is held with the utmost care and
security, and is only used to process orders and to provide a more personalized
shopping experience.It is our strict policy not to sell, rent, share or loan any
identifiable information (including our mailing list) to anyone.Please read on
What Information Do We Collect? How Do We Use It?
When you order, we need to know your name, e-mail address, mailing address,
credit-card number and expiration date. This allows us to process and fulfill
your orders and to notify you of your order status.
You may voluntarily sign up to be informed about certain offers. For this service
we need only an e-mail address, which we use to send the information you requested.
When you enter a contest or other promotional feature, we may ask for your
name, address and e-mail address, so we can administer the contest and notify
We personalize your shopping experience by using your purchases to shape our
recommendations about other merchandise that might be of interest to you. We
also monitor customer traffic patterns and site usage to help us develop the
design and layout of the store.
We may also use the information we collect to occasionally notify you about
important changes to the Web site, new Astrogems services and special offers
we think you'll find valuable. If you would rather not receive this information,
please notify us. Make sure to notify us for each account or e-mail address
you have left with us.
How Does Astrogems Protect Customer Information?
To prevent unauthorized access, maintain data accuracy, and ensure the correct
use of information, we have put in place appropriate physical, electronic, and
managerial procedures to safeguard and secure the information we collect online.
Specifically, our customer database is password protected and contains no credit
card numbers, and all transactions are conducted over a SSL (Secure Socket Layer,
as ensured by InstantSSL) connection and processed on a secure server. To view
and edit your customer information please log in using your Astrogems username
and password and navigate to the account info page.
What About "Cookies"?
"Cookies" are small pieces of information that are stored by your
browser on your computer's hard drive. Our cookies do not contain any personally
identifying information or credit card numbers, but they do enable us to provide
features such as 1-Click shopping and to store items in your shopping cart between
visits. Most Web browsers automatically accept cookies, but you can usually
change your browser to prevent that. Even without a cookie, you can still use
most of the features in our store, including placing items in your shopping
cart and purchasing them.
Will Astrogems Disclose the Information it Collects to Outside Parties?
Astrogems does not sell, trade, or rent your personal information to others.
We may choose to do so in the future with trustworthy third parties, but you
can tell us not to by sending a blank e-mail message to [email protected]
(If you use more than one e-mail address to shop with us, send this message
from each e-mail account you use.) Also, Astrogems may provide aggregate statistics
about our customers, sales, traffic patterns, and related site information to
reputable third-party vendors, but these statistics will include no personally
We are committed to protecting your privacy. We use the information we collect
on the site to make shopping at Astrogems possible and to enhance your overall
shopping experience. We do not sell, trade, or rent your personal information
to others. We may choose to do so in the future with trustworthy third parties,
but you can tell us not to by sending us an e-mail message.
By using our Web site, you consent to the collection and use of this information
changes on this page, so you are always aware of what information we collect,
how we use it and under what circumstances we disclose it.
Tell Us What You Think
Astrogems welcomes your questions and comments about privacy. Please e-mail
us at [email protected].